【フランス】プライバシーポリシー

1. Introduction

This Privacy Policy explains how Toko Co., Ltd. ("we", "us", or "our") collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (EU Regulation 2016/679, "GDPR").

2. Data Controller

Name of Controller: Toko Co., Ltd.
Address: [Insert full address]
Email: [Insert email]
Phone: [Insert phone]
Representative: [Insert representative name]

3. Categories of Personal Data We Process

• Identity data (name, date of birth, etc.)
• Contact data (email, phone number, address)
• Transactional data (order history, payment method, billing details)
• Technical data (IP address, device/browser type)
• Communication data (emails, inquiries, chat messages)
• Cookie and tracking data (see section 11)

4. Legal Basis for Processing (Article 6 GDPR)

• Contract performance: to fulfill your orders or respond to inquiries
• Consent: for newsletters or promotional offers
• Legitimate interest: to improve services and prevent fraud
• Legal obligation: for tax, accounting, or legal compliance

5. Purpose of Data Processing

• To process and deliver orders
• To manage customer support and communication
• To send updates, offers, or newsletters (if consented)
• To comply with legal obligations
• To improve website functionality and user experience

6. Data Sharing and Processors

We may share your data with:

• Payment processors and shipping partners
• IT service providers and data hosting companies
• Public authorities when required by law

All third-party partners are bound by data protection agreements.

7. International Transfers

Your data may be transferred outside the EU to Japan.
Japan has received an adequacy decision from the European Commission, ensuring an adequate level of data protection.
No additional safeguards are required for such transfers.

8. Retention Period

We retain your personal data only as long as necessary to fulfill the purposes outlined above and to comply with legal obligations.

9. Your Rights Under GDPR

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict or object to processing
• Right to data portability
• Right not to be subject to automated decision-making
• Right to lodge a complaint with the CNIL (see section 10)

10. Supervisory Authority (France)

If you believe your rights have been violated, you may file a complaint with:

CNIL (Commission Nationale de l’Informatique et des Libertés)
Website: https://www.cnil.fr
Phone: +33 1 53 73 22 22

11. Cookies and Tracking

Our website uses cookies for essential operations, analytics, and marketing purposes.
You may adjust your preferences through the cookie banner or browser settings.
See our [Cookie Policy] for details.

12. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access or disclosure.
All data transmitted through our website is encrypted via SSL.

13. Changes to This Policy

We reserve the right to update this policy. Any changes will be published on our website.

14. Contact

For any privacy-related questions or requests, please contact us:
Toko Co., Ltd.
[Insert address]
[Insert email]
[Insert phone number]